Thesis on customer loyalty
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Thesis on customer loyalty

Customer satisfaction and loyalty in online and offline environments Venkatesh Shankara,*, Amy K. Smithb,1, Arvind Rangaswamyc,2 aRobert H. Smith School of.

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Thesis on customer loyalty

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  • Company X is struggling with the problem that many online customers do not return to make subsequent purchases. Management wants to increase customer loyalty and.
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thesis on customer loyalty